{"id":546,"date":"2020-10-13T02:48:45","date_gmt":"2020-10-13T02:48:45","guid":{"rendered":"http:\/\/localhost\/razzi\/?page_id=546"},"modified":"2025-05-04T15:23:28","modified_gmt":"2025-05-04T13:23:28","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/www.mishumi.com\/de\/shipping-returns\/","title":{"rendered":"Shipping &amp; Returns"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"546\" class=\"elementor elementor-546\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d5bbbbe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d5bbbbe\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-194966c\" data-id=\"194966c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a8f22a2\" data-id=\"a8f22a2\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d6925f elementor-widget elementor-widget-text-editor\" data-id=\"4d6925f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Free Shipping within the European Union<\/strong><\/p><p>We offer <strong>free shipping<\/strong> to all countries within the European Union. No matter your location within the EU, your order will be delivered without additional shipping charges.<\/p><p><strong>Estimated Delivery Times<\/strong><\/p><p>Orders are typically delivered within <strong>10 to 21 business days<\/strong> from the order date. This timeframe includes both production and shipping, as all items are made to order by our print-on-demand partners. Delivery times may vary due to:<\/p><ul><li>Order volume,<\/li><li>Product type or complexity,<\/li><li>Destination country,<\/li><li>Local processing delays.<\/li><\/ul><p>If you require expedited delivery or have specific questions about timelines, please contact our support team at support@mishumi.com prior to placing your order.<\/p><p><strong>\ud83d\udd01<\/strong><strong> Returns &amp; Cancellations<\/strong><\/p><p><strong>Right of Withdrawal (EU Customers)<\/strong><\/p><p>In line with EU consumer law, you have the right to return your order within <strong>14 days of delivery<\/strong> without providing a reason.<\/p><p>To initiate a return:<\/p><ol><li>Email us at <strong>support@mishumi.com<\/strong> within 14 days of receiving your order.<\/li><li>Include your order number and indicate which item(s) you wish to return.<\/li><li>Return the product(s) in <strong>unused, original condition<\/strong>, including tags and original packaging.<\/li><\/ol><p>Returns that do not meet these criteria may be rejected.<\/p><p><strong>Damaged or Defective Products<\/strong><\/p><p>If your order arrives defective, damaged, or incorrect:<\/p><ol><li>Contact us at <strong>support@mishumi.com<\/strong> within <strong>7 days<\/strong> of delivery.<\/li><li>Attach a description and <strong>photographic evidence<\/strong> of the issue.<\/li><li>Our support team will guide you through the replacement or refund process.<\/li><\/ol><p>We will cover shipping costs for approved returns involving product faults or errors.<\/p><p><strong>Returns for Non-Defective Products<\/strong><\/p><p>If the product is not faulty but you wish to return it:<\/p><ul><li>The item must be in <strong>new, unused condition<\/strong>.<\/li><li>Return shipping is the <strong>customer&#8217;s responsibility<\/strong>.<\/li><li>We recommend using a <strong>trackable, insured service<\/strong> to ensure safe return.<\/li><\/ul><p><strong>\ud83d\udcb8<\/strong><strong> Refunds<\/strong><\/p><p>Once we receive and inspect your returned item(s), we will process your refund:<\/p><ul><li>Refunds will be issued to your original payment method.<\/li><li>Processing may take up to <strong>14 business days<\/strong> after receipt of the return.<\/li><\/ul><p><strong>\ud83d\udce9<\/strong><strong> Contact<\/strong><\/p><p>If you have any questions regarding shipping, returns, or product eligibility, please reach out to us:<\/p><p>\ud83d\udce7 Email: support@mishumi.com<br \/>\ud83d\udccd Address: Example Street 12, 47800 Krefeld, Germany<\/p><p>Thank you for shopping with Mishumi! Your satisfaction is important to us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-eb04fc1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eb04fc1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8f6e4ef\" data-id=\"8f6e4ef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a2bcedb elementor-widget elementor-widget-text-editor\" data-id=\"a2bcedb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a class=\"razzi-button button-outline button-big\" href=\"\/de\/faq\/\">Have more Questions?<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0a235ed\" data-id=\"0a235ed\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74ae363 elementor-widget elementor-widget-text-editor\" data-id=\"74ae363\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a class=\"razzi-button button-outline button-big\" href=\"\/de\/contact-us\/\">Want to Contact Us?<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-43ee965\" data-id=\"43ee965\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Free Shipping within the European Union We offer free shipping to all countries within the European Union. No matter your location within the EU, your order will be delivered without additional shipping charges. Estimated Delivery Times Orders are typically delivered within 10 to 21 business days from the order date. This timeframe includes both production [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-546","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shipping &amp; Returns - Mishumi<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping &amp; Returns - Mishumi\" \/>\n<meta property=\"og:description\" content=\"Free Shipping within the European Union We offer free shipping to all countries within the European Union. 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